Washington -LRB- CNN -RRB- -- A Tennessee woman sued Southwest Airlines and a flight attendant Tuesday for $ 800,000 for serving tea she says severely burned her .

On December 28 , 2011 , Angelica Keller was seated in the window seat of the front row on Flight 955 between Nashville and Houston with a stop in New Orleans .

She ordered hot tea , and the suit says the flight attendant brought her a cup of `` extremely hot water '' sitting in another cup which contained the tea bag and condiment packets .

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In the `` plaintiffs efforts to extricate the tea bag from its position of being wedged between the tilted paper ` hot cup ' of extremely hot water and the shorter clear plastic soft drink cup , the extremely hot water spilled into her lap at her groin area , '' the suit said .

Keller 's body suffered second degree burns and her skin blistered , peeled and she was permanently scarred , the lawyers said .

`` Our Customers ' comfort is our top priority at all times , and we safely serve about 100 million drinks onboard every year , '' Southwest spokesman Chris Mainz said in a statement . `` The referenced event is unfortunate , and we are currently reviewing it . We ca n't provide additional details due to the pending lawsuit that was filed . ''

Southwest does not have tray tables in the front rows of its aircraft , and Keller 's suit said that contributed to the accident .

It also said the airline served the drink in an unreasonable manner and used `` hot water at a temperature too hot for use in an aircraft . ''

Mainz was unable to provide the standard temperature of the water on Southwest flights , but said it has never been an issue in the past .

The suit , filed Tuesday , seeks $ 300,000 for property damages , medical bills , injuries and pain and suffering as well as $ 500,000 in punitive damages .

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Woman suffered second-degree burns , is permanently scarred , lawyers say

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Southwest does not have trays in front rows , which contributed to the accident , suit says

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`` We safely serve about 100 million drinks onboard every year , '' Southwest says